Shipping Policy

Shipping Policy — Remote From a Boat · Cruising with Kellie

We currently ship to addresses within the United States.

Shipping costs

Your order can include items from three places, and each has its own shipping:

• Our travel gear (most of the store): $4.99 flat-rate standard shipping, or FREE when the travel gear in your order totals $35 or more. Luggage and 3-piece luggage sets always ship free.
• Remote From a Boat merch (tees, sweatshirts, tumblers, pouches, totes, journals and stickers): $4.99 flat-rate shipping, or FREE when the merch in your order totals $35 or more. Merch counts toward its own $35, separately from travel gear.
• Partner-brand items (marked "Ships from [brand]" on the product page): these ship directly from the brand at the brand's own shipping rate, which is shown on the product page and added at checkout. They aren't part of our free-shipping offer.

Checkout shows the exact shipping for your cart before you pay.

Processing time Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking as soon as your order ships.

Delivery estimates

• Luggage (carry-ons and sets): ships from our US warehouse — typically 3–5 business days after processing, via FedEx or UPS.
• Most travel gear: shipped from our international fulfillment partners — typically 6–12 business days after processing.
• Merch: printed to order by our print partner, then shipped; allow a few extra days for printing.
• Partner-brand items: shipped directly by the brand; delivery times vary by brand.
• Estimates are not guarantees; carrier delays, weather, and peak seasons can affect delivery.

Sailing soon? We know many of our orders are packed straight into a cruise bag. To be safe, order at least 2–3 weeks before your sail date for standard items, or at least 1 week ahead for US-warehouse luggage. Questions about whether something will arrive in time? Email us before ordering and we'll tell you honestly: cruisingwithkellietravel@gmail.com

Order changes & address corrections Contact us within 12 hours of placing your order for changes or cancellations — after that, orders may already be processing and cannot be modified.

Tracking Every order includes tracking, emailed to you at dispatch. If your tracking hasn't updated in 7+ days, reach out and we'll investigate with the carrier.

Lost, stolen, or missing packages If tracking shows delivered but your package is missing, check with household members and neighbors first, then contact us within 7 days and we'll work with you to make it right.

Contact: cruisingwithkellietravel@gmail.com